Turn first-time usersinto active ones.
Built for teams shipping conversational AI products.
Guide users to value — inside the conversation.
Design structured in-chat experiences that feel native to your agent. No popups, no overlays, no breaking the flow.
- Capability discovery flows that introduce features at the right moment
- Step-by-step input collection for onboarding, qualification, and preferences
- Announcements and feature releases delivered mid-conversation
- Skill unlocks triggered by user milestones or behavior
Onboarding flow — capability discovery
Know what's landing — and what isn't.
Let users rate any agent response with a like or dislike, with an optional reason. Get per-message signal at the point of interaction — not a survey three days later.
- Like / dislike on any agent response
- Optional reason capture: "Too long", "Not helpful", "Off topic"
- Signal routed to your team in real time via Slack or webhook
- Aggregate trends by flow, feature, and time period
Here's a concise summary of your last conversation and the three follow-ups I recommend.
Response feedback — thumbs up / down with reason
Issues reported where they happen.
Users can flag a problem mid-conversation without leaving the chat. The report captures full conversation context automatically and lands in your team's queue — before the user churns.
- One-tap issue reporting inside the conversation
- Full conversation context attached automatically
- Routes to Slack, webhook, or your support queue
- No support ticket, no lost signal
We'll attach this full thread and send it to your team's queue.
Issue report — with conversation context
Agents that get more useful over time.
Unlock capabilities progressively as users hit milestones. Start simple, build trust, then reveal what your agent can really do — one step at a time.
- Skill unlocks triggered by usage milestones
- Feature reveals tied to user behavior or profile
- Personalized flows based on what the user has done or said
- Track activation progress per user and cohort
Skill unlocked
You've completed 5 successful tasks.
Advanced automation is now available.
Skill unlock — triggered on milestone
Every signal, wherever your team works.
Connect Firstflow to Slack and get feedback, issue reports, and onboarding completions delivered to the right channel in real time. Or use webhooks to route events anywhere.
- Slack integration — map event types to channels in minutes
- Webhooks for every Firstflow event: feedback submitted, issue reported, flow completed
- Structured JSON payloads with full user and conversation context
- No code required for Slack; full flexibility for custom webhook workflows
Firstflow
Feedback received — User disliked a response in flow onboarding_v2. Reason: Too long.
Just now · conv_8f2a · user_91bc
Slack notification — feedback received
More than a prompt.
A complete experience layer.
Anyone can add a welcome message. Firstflow gives you the infrastructure to activate, learn from, and grow your users — without rebuilding it from scratch.
A welcome message or blank input
Structured in-chat flows that guide users to value
Users figure it out on their own
Progressive feature reveals at the right moment
Unstructured chat or external forms
Native step-by-step flows inside the conversation
No mechanism
Per-message like/dislike with optional reason
Support ticket, days later
In-chat report with full conversation context
No visibility
Slack notifications and webhooks in real time
None
Engagement, completion, drop-off, and feedback trends
One-size-fits-all
Flows adapt to each user's behavior and milestones
| Capability | Without Firstflow | With Firstflow |
|---|---|---|
| User onboarding | A welcome message or blank input | Structured in-chat flows that guide users to value |
| Capability discovery | Users figure it out on their own | Progressive feature reveals at the right moment |
| Input collection | Unstructured chat or external forms | Native step-by-step flows inside the conversation |
| Response feedback | No mechanism | Per-message like/dislike with optional reason |
| Issue reporting | Support ticket, days later | In-chat report with full conversation context |
| Team signals | No visibility | Slack notifications and webhooks in real time |
| Measurement | None | Engagement, completion, drop-off, and feedback trends |
| Personalization | One-size-fits-all | Flows adapt to each user's behavior and milestones |
Design in-chat flows, connect Slack, capture feedback — without rebuilding from scratch.
Start for FreeYour data stays yours.
Firstflow is built with privacy by default. Conversation data is handled securely, flows are scoped to your product, and you control what's collected.
Conversation data is never used for training.
Per-user data scoping — no cross-contamination between users.
Webhook payloads delivered over HTTPS.
Org-level access controls for your team.
Different teams, same problem. Firstflow solves it for all of them.
Product, growth, and founders — activate users where they already are: in the chat.
Product Teams
Track activation, measure flow engagement, and understand which capabilities users actually discover.
Growth Teams
Run in-chat surveys, collect structured user data, and measure onboarding performance across cohorts.
Founders & Startups
Ship onboarding for your agent in hours, not weeks. No infrastructure to build from scratch.
Frequently Asked Questions
What is Firstflow?
Firstflow is an onboarding and activation platform built for AI agent products. It lets teams design structured in-chat experiences — capability discovery, skill unlocks, surveys, feedback flows, and issue reporting — that feel native to the conversation. Instead of layering modals or tooltips on top of a chat interface, Firstflow delivers onboarding inside the conversation, where users already are.
Who is Firstflow for?
Firstflow is for teams building conversational AI products: copilots, assistants, support agents, sales agents, and any product where the primary interface is a chat. If you're shipping an agent and you want users to actually activate, stick around, and tell you what's working — Firstflow is for you.
How is this different from Intercom or Appcues?
Intercom and Appcues are built for SaaS products with fixed UIs — buttons, menus, dashboards you can point at and annotate. Agent products don't have that. The interface is a conversation. Firstflow delivers onboarding, feedback, and issue reporting inside that conversation, not layered on top of it.
What integrations do you support?
Firstflow currently supports Slack and webhooks. Connect your Slack workspace to route feedback, issue reports, and onboarding events to the right channels. Use webhooks to pipe any Firstflow event into your own backend, CRM, or data warehouse.
Can I try Firstflow for free?
Yes. Sign up and start building flows for free. No credit card required.
Start activating your users today.
Design your first in-chat onboarding flow, connect Slack, and start capturing user feedback — in minutes. No infrastructure to build.
No credit card required.